Porto Alegre City Hall is asking citizens awaiting appointments, exams or surgeries to THEIR to keep their phone numbers up to date. This is due to the fact that, in some cases, the servers of the Municipal Health Department They are unable to contact you to confirm appointments.
How to update your contacts
Patients can call the number 156, choose the option to talk about Health and get the phone number/WhatsApp of the unit closest to your home. Furthermore, those who have the mobile app 156 can check the status of your query.
SMS actions to alert the population
A SMS initiated some actions to alert the population about the importance of updating registrations. This includes the distribution of leaflets in Health Units and communities and the use of Municipal Guard vehicles with sound alerts.
Speeds up Health: Reducing SUS queues
Launched at the end of August, the Agiliza Saúde program aims to reduce queues in several specialties, offering more than 26.5 thousand consultations, 11 thousand surgeries and 3 thousand exams. The program also includes an investment of R$55.6 million in equipment for its own hospitals, emergency care and the Mobile Emergency Care Service (Samu), in addition to the construction of two new health units.
Reducing absenteeism with technology
With the aim of reducing absenteeism, patients who are already treated by healthcare in the Capital will have another ally to guarantee the continuity of treatments: technology. Starting this October, anyone who has pre-scheduled appointments will receive a message notifying them in advance about the specialty, date and time of the appointment.
