The Workshop “Enchanting and Loyaltying Customers in your Store: Customer Service Strategies” will have the presence of Mayara Samya as a guest, providing a moment for exchanging ideas with entrepreneurs from the commerce sector, addressing the subject of contact with the consumer. The event will be held on Tuesday, May 23rd, starting at 7 pm, in the Integração auditorium, located at Rua Alfredo Chaves, 820 – 2nd floor, in Caxias do Sul.
Mayara Samya has a degree in Public Relations from UCS, is a sales specialist and has a great passion for people and for delivering sales solutions. Mayara highlights the importance of customer service, as the new consumer is no longer loyal to stores and brands, especially when service is not prioritized.
She mentions a study presented by the company Hibou, which reveals that 53% of consumers point to service as the main factor responsible for loyalty. According to Mayara, sales and service teams need to be increasingly qualified, train and offer good customer service. She highlights the need to develop teams that are able to provide clarity, knowledge and agility at the moment of contact with the client.
With 17 years of experience in the commercial area, Mayara is dedicated to sales training, mentoring and consulting. Its main focus is helping other companies increase their sales through platforms such as WhatsApp, Instagram and also in person.
The Workshop “Enchanting and Loyalizing Customers in your Store: Service Strategies” is carried out by Sindilojas Caxias, sponsored by Sicredi Pioneira and TOTVs.
The event is free and registration can be made through the following link: https://bit.ly/workshop-cxs-05-2023. More information by calling 54 4009.5555.
The Workshop “Enchanting and Loyaltying Customers in your Store: Customer Service Strategies” will have the presence of Mayara Samya as a guest, providing a moment for exchanging ideas with entrepreneurs from the commerce sector, addressing the subject of contact with the consumer. The event will be held on Tuesday, May 23rd, starting at 7 pm, in the Integração auditorium, located at Rua Alfredo Chaves, 820 – 2nd floor, in Caxias do Sul.
Mayara Samya has a degree in Public Relations from UCS, is a sales specialist and has a great passion for people and for delivering sales solutions. Mayara highlights the importance of customer service, as the new consumer is no longer loyal to stores and brands, especially when service is not prioritized.
She mentions a study presented by the company Hibou, which reveals that 53% of consumers point to service as the main factor responsible for loyalty. According to Mayara, sales and service teams need to be increasingly qualified, train and offer good customer service. She highlights the need to develop teams that are able to provide clarity, knowledge and agility at the moment of contact with the client.
With 17 years of experience in the commercial area, Mayara is dedicated to sales training, mentoring and consulting. Its main focus is helping other companies increase their sales through platforms such as WhatsApp, Instagram and also in person.
The Workshop “Enchanting and Loyalizing Customers in your Store: Service Strategies” is carried out by Sindilojas Caxias, sponsored by Sicredi Pioneira and TOTVs.
The event is free and registration can be made through the following link: https://bit.ly/workshop-cxs-05-2023. More information by calling 54 4009.5555.
